
Chair’s statement
D
ear Shareholders,
It is with great pleasure that I present
my final annual statement as Chair of
Grainger plc and I am pleased to report
another year of excellent performance
andstrategic progress.
The Board visited our new site in Cardiff
during the year and were incredibly
impressed by what they saw and the
dedication and enthusiasm of our on-site
teams whose prime role is to look after
our customers.
Delivering for Shareholders
Despite a challenging macroeconomic
backdrop, including persistently high
interest rates particularly affecting the
listed real estate sector, Grainger has
continued to deliver.
Our resilient, low-risk business model
has once again proven its strength.
We achieved exceptional occupancy at the
end of the year at 98.1%, sustained rental
growth of 3.6%, whilst maintaining healthy
customer affordability.
Our disciplined capital structure, including
a low cost of debt until FY29, has
insulated us from the broader interest rate
environment. As a result, we are pleased
to announce another consecutive year of
dividend growth (total dividend: 8.3pps,
+10%), reflecting our commitment to
delivering progressive returns.
This year also marked a pivotal milestone:
Grainger’s conversion to a Real Estate
Investment Trust (REIT), further solidifying
our position as the UK’s leading listed
residential rental investment business
and enhancing long-term value
for Shareholders.
We remain on track to deliver continued
earnings growth over the coming years
through the delivery of our Committed
Pipeline. To support returns and continued
earnings growth, the Board took the
decision to focus on cost reduction and
de-leveraging in the years ahead.
Delivering for our customers
Grainger has the UK’s leading residential
operating platform, underpinned by our
CONNECT system and substantial data
insight. This unrivalled platform not only
continues to deliver for Shareholders,
but importantly it delivers for our tens
ofthousands of customers.
Our focus on the delivery of a great
customer experience is reflected in our
outstanding Net Promoter Score of
+42, placing us among the world’s most
trusted consumer brands. Nine out of ten
Grainger residents say they “really like”
their home and trust the Grainger brand.
This reputation is built on our commitment
to quality, service, and innovation, ensuring
that all our customers across the UK feel
valued and supported.
Delivering for our colleagues
We are equally committed to fostering
a diverse, inclusive, and rewarding
workplace. Grainger’s recognition by
the UK’s National Equality Standard
underscores our dedication to best-in-
class practices. Our biannual colleague
engagement survey is a key consideration
for the Board and the Senior Executive
team and leads to detailed action
plans which have resulted in one of our
highest scores to date for ‘Outstanding’
employee engagement. We are proud
to be recognised as one of the UK’s Top
50 Large Employers, a testament to our
culture and values.
Delivering for the environment
Sustainability remains at the heart of our
strategy. This year, our emissions reduction
targets were validated by the Science
Based Targets initiative, reaffirming our
commitment to reducing our carbon
footprint. We continue to enhance the
energy efficiency of our portfolio, with 96%
of our BTR properties now rated EPC A to
C. These achievements demonstrate our
commitment to responsible growth and
environmental stewardship.
Delivering Live.Safe
We continue to build on our commitment
to our health and safety culture and
compliance with our Live.Safe strategy,
achieving year-on-year improved high
scores in our safety climate survey of
colleagues. We are progressing well with
the implementation of the new Building
Safety Act requirements, ensuring that
our buildings are safe for residents
and colleagues.
Concluding remarks
In the last month the Government
has passed legislation that covers the
rental market in England and Wales.
We welcome the passage of the Renters’
Rights Bill, which we believe will raise
standards across the private rented
sector, while ensuring the market remains
attractive to long-term, responsible
investors like ourselves, and our existing
high standards mean we are ready to
implement these changes when they
come into effect in 2026.
It has been an honour to serve as Chair
of Grainger, an exceptional business that
consistently delivers value to Shareholders,
customers, colleagues, and communities.
I am delighted to welcome Simon Fraser
as Chair Designate. Simon brings extensive
board-level experience in real estate
investment and capital markets, and I am
confident he will guide Grainger to even
greater success.
When I look back over the last nine years I
am amazed at the progress the Company
has made in terms of the quality and
number of the homes we provide, the
experience and service we deliver to all our
customers and the step change in financial
performance achieved. This is a testament
to the whole Grainger team and especially
to Helen’s leadership of the Company.
The Board continue to believe Grainger is
well positioned for continued growth as
the leader in its sector and I look forward to
watching its progress in the years ahead.
Mark Clare
Chair
19 November 2025
Grainger has
delivered an
outstanding
performance.”
4
Grainger plc
Annual Report and Accounts 2025